Conditions for a smooth Cancellation

• The goods were purchased online in our shop – not in a retail store.

• For on-site purchases, please contact the store directly.

• You cancel within 14 days after delivery ( see delivery service timestamp ).

• There is an email address and an order number associated with the total order.

• There is an SKU for the cancelled item – it can be found in the first confirmation email ( format "TEE-ABC-12-123" )

• (NOTE: Without SKU and the color we printed on we are not able to identify your shirt.)

• The goods are unused.

Permitted use:

• Unpacking from the shipping bag and the product packaging.

• Trying it on in front of the mirror (for a few minutes).

• Carefully inspecting the fabric and seams.

Prohibited use:

• Wearing the T-shirt in everyday life or during sports.

• Washing or ironing the T-shirt.

• Cutting off hygiene or paper tags, if this was not necessary for simply trying it on.

• Leaving stains such as makeup, deodorant stains, pet hair, or strong odors (sweat, perfume, cigarette smoke).

The Process

Please follow these steps:

1. Fill out ( all fields ) of our cancellation form.

2. Send the goods as soon as possible to our return address – do not use any other address found on our website. Some entries only have commercial law relevance. No one will be able to accept your shipment there.

3. The return address is provided in the confirmation email you receive after submitting the embedded cancellation form above.

4. You bear the return shipping costs. Unpaid shipments will be reported by the carrier and will not be accepted by our team.

5. Thorough inspection of the shipment by our team.

6. For goods in perfect condition: Refund of the amount ( cost of goods excluding shipping costs )

7. For defective goods: Reduction of the refund ( up to 90% ) + email response with photo documentation and justification.

Refunds will only be made to the account from which the purchase was paid.

Refunds with Discounts

Our shop calculates discounts on bulk orders according to the following logic:

1 item -- 1 T-shirt: € 55.00
2 items -- 2 T-shirts: € 88.00
3 items -- 3 T-shirts € 111.00

4 items -- 3 + 1 T-shirts: €111.00 + €55.00 = €165.00
5 items -- 3 + 2 T-shirts: €111.00 + €88.00 = €199.00
6 items -- 3 + 3 T-shirts: €111.00 + €111.00 = €222.00

7 items -- 3 + 3 + 1 T-shirts €222.00 + €55.00 = €277.00

and so on.

If only a part of this delivery is cancelled, the discount basis for this bundle is retroactively waived.
All parts that no longer fall under the discount quantity will therefore be charged at full price, and only the remaining amount will be refunded.

• Example 1:
  Ordered and paid: 2 items for a total of €88.00
  Cancelled: 1 item
  Kept: 1 item ( Cost: €55.00 )
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  Refund: €88.00 - €55.00 = €33.00
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

• Example 2
  Ordered and paid: 3 items for a total of €111.00
  Cancelled: 1 item
  Kept: 2 items ( Cost: €88.00 )
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  Refund: €111.00 - €88.00 = €23.00
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

• Example 3:
  Ordered and paid: 4 items for a total of €165.00
  Cancelled: 1 item
  Kept: 3 items ( Cost: €111.00 )
  - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  Refund: €165.00 - €111.00 = €54.00

• - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

We always calculate down to the next smaller bundle
Calculation per ordering and payment process!

A note from us:
Our goods are produced to order. Textiles from cancellations are practically no longer sellable for us. Every return ( except for a complaint ) means a financial loss for us, which adds up over a financial year. Please consider carefully whether you would like to reverse your purchase, thank you.

Achtung! Widerruf ist nicht gleich Reklamation!

wenn Du ein Problem mit einem unserer Produkte hast, melde Dich bitte bei uns bezüglich einer Gewährleistung, oder ruf uns an: